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Reviews


See what your neighbors are saying about their experience with GRmetro Heating & Cooling.

Scott M.
1707774754
Great experience with GRmetro installing a new furnace for us! Dwight and David really went above and beyond and were more than helpful. They answered any questions that we had and explained everything very clearly, along with very thorough follow ups.I would highly recommend this company and will definitely use them again if anything else arises in the future!
Sandra C.
1707418365
GR Metro always does customer service the right way. From super responsive office staff to friendly, competent techs in the field they consistently get the job done!
Megan L.
1707407853
Excellent service, knowledgeable technicians, and they truly put the customer first. GRMetro installed a boiler and water tank in my home and got them running perfectly, even after some issues outside of their control. They took the time to make sure it was right. My furnace and AC are nearing end of life as well, and they clearly laid out all of my options, whether it be temporary repairs or replacement when needed. Dwight goes above and beyond and will make sure you and your family are taken care of at a reasonable price. I am looking forward to using them for all of my HVAC needs for years to come!
Erin K.
1707150437
Andrew was very friendly and answered all of my questions.
Joel B.
1706632241
Courteous, professional and always willing to answer my questions. Always polite and treated my home as it were their own. We can’t say enough good things about GR Metro! I will recommend them to everyone I know!
Benjamin B.
1706282907
Very professional. Fair prices. My #1 HVAC choice. Highly recommended.
RUSH B.
1706218408
David communicated effectively and kept updated on the service that was being done.
Matt A.
1705940694
Outstanding support! Andrew’s initial visit and Dwight’s after hours support was exemplary. I was particularly impressed by responsiveness and availability outside of regular working hours. Your commitment to helping your customers, regardless of the time, demonstrates your genuine care and dedication to delivering exceptional service. I’ll do business with them in the future!
Julie B.
1705684822
They are the best! They replaced our old furnace and AC for a very reasonable price and the house no longer has unevenly heated/cooled spots. Our energy bills are lower. The checkups are very helpful to make sure everything is working like it should. I’m really impressed with them and would definitely use them again.
Deborah V.
1705678771
We love GR Metro! Especially David and Andrew. Thank you for your thorough and timely service.
Amy W.
1705534193
I'm very satisfied with GRmetro, they were on time and thorough with my furnace inspection, I feel safe knowing they did a great job.
paul B.
1705492406
Adam was able to repair our gas fireplace in our master bedroom. 25 years old but, no problem, no upselling, smiling and friendly the whole time.Service like you we had 50 years ago.
Kyle M.
1705437530
Technicians showed up on time and completed work in expected time window. They were both kind and knowledgeable. Would recommend GR Metro to anyone needing heating and cooling work done. They did a great job!
Bernadine K.
1705356379
Needed immediate furnace service on coldest day. Motor stopped working. GRMetro came early afternoon, got new motor installed and our home is warm again. Dave was nice and professional and the furnace is quiet again. Highly recommend. Thanks!
Charles H.
1704986777
Andrew did a great job. Friendly, professional…I felt like we knew each other!
Edward L.
1704919915
Very professional and friendly inspector. I would certainly use your business again.
Ward B.
1704892446
Very professional part of the furnace it still making noise when it cycles down it's not a problem no but I'm sure in the future it will end up causing problems
Caleb U.
1704831579
Quick and honest! They installed a tankless water heater last year and there was a leak in the gas line. They came out the next day and fixed it for free! I've been very satisfied with Metro
Robert M.
1704813708
Our water heater died and Andrew was out to take a look the same morning. He diagnosed what needed to get done, shared the options, including a very affordable service program that gave us 10% off the water heater and install. Adam and helper came and installed the new water heater and gave a thorough explanation of what they did and why. Additionally he explained what to expect going forward with the service program. I am very satisfied and now have a partner in GRMetro going forward!
Jean T.
1704226313
Great furnace tune up from Andrew. Friendly and efficient.
Lukas A.
1703769588
Quality service for a fair price. David, Dwight, and Andrew were all great.
Damien K.
1703744766
David B (technician) was professional, courteous and knowledgeable. He did a great job and helped me get a good deal on the repairs my system needed.
Lois C.
1702931317
David did a good job checking out our furnace. He informed us that our furnace failed all his tests. And because of the furnace's age, that it was beyond repair.
Jeffrey S.
1701716995
David did a wonderful job, he explained everything he was doing well and we understood what he was doing. There was a couple problems going on and he resolved all of them. He was tidy with his stuff and wore those things on your feet to keep dirt and mud off our floors from outside. Highly recommended.
Sandie S.
1701543683
David was a very knowledgeable and friend young man. He is amazing! Would definitely recommend to friends and family. Excellent service
john V.
1701478954
Prompt, conscientious, on time, professional, diligent, expert service. Couldn't be happier.
Karen W.
1701472809
polite courteous and professional... highly recommend
Barbra
1701274828
Andrew Palczewski is an outstanding professional and was a pleasure to meet. His thoroughness and timely work and suggestions were greatly appreciated.I joined the club based on my impression of Andrew and honesty and integrity. Many technicians have not met my expectations. Andrew Exceeded my Expectations! Thank you Andrew!
Tom
1701265835
David was a professional and a fire up standing young man
Dirk K.
1701212382
Andrew is a hero! He came to repair a non working furnace and did so in no time. Very clear and concise and easy to talk to. Thank you!
liz P.
1701185128
Chose this company bc of their reviews. And was not disappointed. Called as soon as they were opened, and they were here 2hrs later. David is such a sweet young man and got the problem fixed within an hr. He's definitely an assest to your company. Thank you! Yay!!! Im.not freezing anymore. Highly recommend!!!
Joanna C.
1700506727
David and Kate were very professional, kind, and informative. I would highly recommend.
Mike Z.
1700248727
Had David the service tech from GR Metro over for a furnace tune-up before winter kicks in. Extremely knowledgable and helpful! Would highly recommend!
Laurie R.
1700096675
Charlie did an amazing job. Both he and David were top notch. Dedicated to their job and their customers. Thank you for hiring such excellent employees.
Krystal S.
1699466873
David was nice and he took his time. My family had heat now.
Brittany S.
1699308093
The best communication and service from every single person I have spoken with at GR Metro- Kate, Dwight, Charlie and David. You don’t get the warm fuzzies often from service providers, but it is evident that GR Metro would like to earn your business by standing out from the rest!
Cindy B.
1697731570
David was very nice and knowledgeable. Very helpful!
Kevin B.
1697063376
From the first phone call with Kate, to the service appt. with David, quotes with Dwight and installation of the new furnace & a/c with Charlie the process was amazing. I will definitely recommend their services to all my friends and family. I look forward to using them again in the future for any maintenance needs with my new HVAC system. Very friendly service, answered questions thoroughly. Thank you Kate, David, Dwight and Charlie!!!
Kim M.
1697044466
Andrew got our heat working! Installed new wiring and made the system much easier to use and properly connected! Thanks Andrew!!
Daniel k
1696894723
David came over to help. The furnace had died and my elderly parents needed help. They came over, diagnosed it and fixed it. They charged me a fair price. Thanks Dwight let
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