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About


Learn more about our locally owned & operated HVAC company. 

About GRmetro Heating and Cooling Inc

Dwight Engelsma, founder of GRmetro Heating and Cooling Inc, has been in the home services industry for 30 years. After working in HVAC for several years, he set out to open a company that focused on providing unbeatable customer service from industry experts. We are proud of the success we’ve seen from our company in a short time, and we are excited to show residents of Western Michigan what a difference it makes to get home services from a company that cares.

Our motto is “Prompt, Personal, Professional Service.” We show up on time with the right tools for the job, ensure a thorough diagnosis or personalized heating and cooling solutions, and work closely with you to ensure you are satisfied. Make us your choice for heating, air conditioning, indoor air quality, and water heater services in the Grand Rapids area.

We go the extra mile with a smile

At GRmetro Heating and Cooling Inc, we’re not satisfied with the status quo. We aim to go above and beyond with customer service that cannot be beat. Not only are our technicians competent and thorough, but they also treat your home and your HVAC system like their own.

We know how difficult it is to get through a night without a working heater or AC system. We love that we get to provide a customized service experience for all of our customers, by listening to their concerns, providing all the options for a solution, and then executing a customer’s request at a fair price. Whether you own a furnace, heat pump, dual fuel system or central AC system, we’ve got you covered. 

We do whatever it takes to make you a customer for life. As we say around the office, “We go the extra mile with a smile!”

Work with our experienced comfort specialists

Why should you make our comfort specialists your first choice when you need service for an air conditioning or heating system, water heater, or indoor air quality system? Because we stand by our work. We are Home Advisor Trusted and have an A rating with the Better Business Bureau. That’s just the tip of the iceberg, though.

  • We offer a 100% satisfaction guarantee. (Contact us for full details.)
  • Our comfort specialists earn excellent online reviews.
  • We have great warranties for many of our installations, along with 1–10 year labor warranties. (Please contact us for complete warranty details.)
  • We are a trade ally with local utility companies, so we can offer rebates on certain ENERGY STAR products and discounted tune–ups.
  • Financing available on approved credit.
  • We answer the phone when you need us.
  • Always upfront pricing.
  • A maintenance plan that gives you priority service, better AC and heating performance, and 10% discounts on repairs throughout your membership, all without signing a contract.

Give us a call today at 616-889-0112 to request a free estimate or schedule your service and repair. 

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Customer Reviews

See What Your Neighbors Are Saying!

  • Extremely Satisfied!

    Extremely satisfied with the level of work and care we got updating our house. Adam was very informative of the process and didn’t push to up sell. After we made the selection to go forward with GRM, they were prompt in sending the few tweaks to the quote I requested and set up a date that worked for me

    -James P.
  • Wonderful Staff

    Wonderful staff to work with. Very knowledgeable and professional. Adam was able to answer all of our questions and helped us understand how everything worked. Thank you so much GTMetro for making a daunting task look easy. Very much appreciated.

    -James f.
  • Highly Recommend

    As usual, GR Metro is the best! They always provide professional, reliable, efficient service. They take the time to explain what they are doing and why. Would highly recommend!

    -Liz K.
  • Very Satisfied

    David was the technician that serviced my unit. He’s a young professional that does an excellent job. I’m very satisfied with this company and their service! Kate reminded me that service was due and kept me informed when David would arrive. Thanks GR Metro!

    -Lynn E.
  • Respectful & Professional!

    “Kate was great setting up the appointment! A true pleasure to speak with! David was great on site. Very respectful and professional. Thanks team!”

    -Dustin F.
    Google Rating
    4.9
    Based on 195 reviews
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