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Grand Rapids, MI

Local Expert HVAC Company in Grand Rapids, MI

At GRmetro Heating & Cooling, we are committed to providing top-notch heating, cooling, and water heater services in Grand Rapids. We are a proud local family-owned business with over 30 years of industry experience, dedicated to serving our community with excellence.

Contact us online with questions or call 616-889-0112   to schedule your service today and get prompt, personal, professional HVAC repair, installation and maintenance service you'll love in Grand Rapids!

Air Conditioning Services in Grand Rapids

We understand the importance of a cool, comfortable home, especially during those hot summer months. Our team offers comprehensive residential AC services, including repair, replacement, and maintenance. No matter the brand, age, or model of your system, we have the expertise to deliver high-quality service. When it comes to installations, we only use top-quality products to ensure long-lasting performance and reliability.

Heating Services

Keeping warm during the colder Michigan months is crucial for your comfort and health. We provide expert heating services on an array of systems including gas furnaces, electric furnaces, heat pumps, and boilers. Whether you need repairs, installations, replacements, or regular maintenance tune-up services, we're here to keep your heating system running efficiently and effectively.

Indoor Air Quality Services

Indoor air quality is often overlooked, but it's essential for maintaining a healthy living environment. We offer installation of various indoor air quality products including air purifiers, UV lights, humidifiers, and dehumidifiers. These installations can greatly improve the air quality in your home, making it cleaner, healthier, and more comfortable for you and your loved ones.

Water Heater Services

A functional water heater is vital for everyday home comfort. Whether you need a new water heater installed, require repairs on your existing one, or need a routine water heater flush service, our team has got you covered. We ensure your water heater is operating at peak efficiency, providing you with reliable hot water when you need it.

It's A Great Day At GRmetro

Choosing GRmetro Heating & Cooling means choosing a team that values your comfort and satisfaction. With our family-owned business, you’re not just another customer; you’re part of our community. Our decades of experience, commitment to quality, and dedication to professional and personal service set us apart.

Why choose us? Because we believe every day is a great day at GRmetro. Don't wait—call now and experience the GRmetro difference for yourself!

Recent Jobs and Reviews in Grand Rapids, MI

Rated 4.9 out of 5 stars based on 74 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided by GR Metro Heating and Cooling. The positive reviews frequently mention friendly and professional service, timely responses, and effective problem-solving. Customers appreciate the technicians' expertise, courtesy, and willingness to explain the work done. Additionally, the company is praised for its competitive pricing, punctuality, and cleanliness during the service. However, a few negative reviews are present, primarily focusing on issues with scheduling or communication. However, the negative reviews are outweighed by the positive feedback, indicating that the majority of customers have had positive experiences with GR Metro Heating and Cooling.

Job Locations and Reviews

Dwight E.
Dwight E. Checked in
Customer isn’t in a hurry for replacement
Grand Rapids, MI 49506
Andrew P.
Andrew P. Checked in
System not heating, Kicked right on when I got to the home. Unit ran fine for the duration of my visit today. Checked over system thoroughly and found everything testing within specs. Client replaced the igniter. I replaced the ceramic wire nuts, since those don’t connect well, in case that was the issue. Suspect possible issue with blower motor. Client will monitor. Thank you for having us out!
Grand Rapids, MI 49548
Andrew P.
Andrew P. Checked in
Replaced failed inducer and restored operation. Checked over the rest of the furnace and everything else looks good. Thank you for having us out!
Grand Rapids, MI 49504
David B.
David B. Checked in
Furnace tune up. Cleaned flame sensor, changed filter. Cleared drains. Checked motor amps and temperatures. Everything working correctly at this time. Did notice system missing surge protection. Customer approved surge protection install
Grand Rapids, MI 49504
David B.
David B. Checked in
Tuneup, noticed flame sensor, igniter and the motors to be pretty worn. Customer went with flame sensor, igniter and motor capacitor repairs.
Grand Rapids, MI 49548
Andrew P.
Andrew P. Checked in
We were out today because system is overheating. Verified thermostat is failed. Replaced thermostat to restore operation. Please note: Client has a steam boiler, which is not something we work on. Recommended alternate option for boiler maintenance. In the future, if they would like to upgrade to a hydronic boiler, that is something we can take care of. Boiler is running and shutting off when it is supposed to. Thank you for having us out!
Grand Rapids, MI 49505
Andrew P.
Andrew P. Checked in
Performed heating system tuneup. Inducer motor and blower motor amp draws all within proper specification. Tested system safeties and ignition components. Pulled and cleaned flame sensor. Gas pressures and temperature rise are within range. Verified the safety and integrity of the heat exchanger. System is operating properly at this time and is in overall good condition. Thank you for having us out!
Grand Rapids, MI 49548
Kate E.
Kate E. Checked in
Furnace Installation High Efficiency Goodman Furnace DTE Rebate New Humidifier 10 year parts and 3 year labor warranty on furnace and ac 3 years of preventative maintenance 3 year water heater flush 10 year unit replacement
Grand Rapids, MI 49504
Review
Overall great experience!
Erik - Grand Rapids, MI 49507
Review
Super nice and very professional! Thank you!
Erik - Grand Rapids, MI 49507
Charlie E.
Charlie E. Checked in
Full System Install High Efficiency Goodman Furnace and adding Air Conditioning into home DTE Rebate Wi-Fi stat 3 years of preventative maintenance 10-year parts and 3-year labor warranty on furnace and ac 10 year unit replacement on furnace Life time heat exchanger
Grand Rapids, MI 49507
David B.
David B. Checked in
Club tune up. Noticed furnace flames were kicking in and out due to pressure switch and inducer wearing down. The igniter was also worn. With customer approval. I Replaced failing inducer and pressure switch and worn igniter. After installation everything working correctly at this time
Grand Rapids, MI 49505
David B.
David B. Checked in
Furnace not heating properly. This was due to clogged filter. I replaced filter and replaced water panel. Reduced gas pressure slightly. System working properly at this time
Grand Rapids, MI 49505
Andrew P.
Andrew P. Checked in
Performed heating system tuneup. Inducer motor and blower motor amp draws all within proper specification. Tested system safeties and ignition components. Pulled and cleaned flame sensor. Gas pressures and temperature rise are within range. Tested condensate trap and drainage system. Verified the safety and integrity of the heat exchanger. System is operating properly at this time and is in overall good condition. Performed humidifier maintenance. Replaced water panel, cleaned distribution tray, and tested drain system. Cleaned inside of humidifier, opened damper, and set humidistat to proper humidity setting for the Winter. Thank you for having us out!
Grand Rapids, MI 49503
Charlie E.
Charlie E. Checked in
Full System Install 80% Efficienct Goodman Furnace with Air Conditioner Like for Like 40 Gallon AO Smith Water Heater 10 year parts and 3 year labor warranty on Furnace and AC 3 years of preventative maintenance
Grand Rapids, MI 49508
Dwight E.
Dwight E. Checked in
$650 rebate $7350 up front $650 rebate $6700 after rebate New Humidifier install and 4 inch filter return box needed 3 year labor 3 year maintenance 10 year parts 3 year water heater flush 10 year unit replacement No thermostat needed
Grand Rapids, MI 49504
Dwight E.
Dwight E. Checked in
Converting 80 to 90 Adding ac need Lineset 220 and disconnect outside already just need whip from disconnect to be hooked up to ac 3 drop cloths Wi-Fi stat 3 year maintenance 3 year labor 10 year parts 10 year unit replacement on furnace Life time heat exchanger Monday 12/20
Grand Rapids, MI 49507
David B.
David B. Checked in
Replacing failed element soon
Grand Rapids, MI 49505
Review
David is a legend. Super nice dude!
Erik - Grand Rapids, MI 49507
David B.
David B. Checked in
Failed blower motor, wheel, board and transformer. Install supervisor scheduled
Grand Rapids, MI 49507
Andrew P.
Andrew P. Checked in
We were out today for a furnace tuneup. Client related that he had one of the flame rollout switches trip the other day. He reset it and got unit running again. Found the heat exchanger cells are splitting at the top seam. Flames are activity coming through the top of the heat exchanger, rendering the furnace in an extremely unsafe condition. During safety inspection, it was noticed that the heat exchanger has failed. According to the American Gas Association: “Any visible crack or hole is reason for requiring replacement of the heat exchanger or furnace.” A failure in the furnace heat exchanger has the potential of leaking out carbon monoxide into the living space. For this reason, for the safety of your family, we have tagged the furnace as unsafe to operate and have turned power off to the unit. Any attempt to bring furnace back into service is against our recommendation and is done so at the discretion of the homeowner.
Grand Rapids, MI 49504
Andrew P.
Andrew P. Checked in
Front grill cover of the mini split head won’t stay in place. Keeps popping out by itself. Ordered new front grill and grill clamps and will return to swap those out when we receive them. Thank you for having us out!
Grand Rapids, MI 49546
Andrew P.
Andrew P. Checked in
Performed heating system tuneup. Inducer motor and blower motor amp draws all within proper specification. Tested system safeties and ignition components. Pulled and cleaned flame sensor. Gas pressures and temperature rise are within range. Tested condensate trap and drainage system. Verified the safety and integrity of the heat exchanger. System is operating properly at this time and is in overall good condition. Performed humidifier maintenance. Replaced water panel, cleaned distribution tray, and tested drain system. Cleaned inside of humidifier, opened damper, and set humidistat to proper humidity setting for the Winter. Replaced air filter. Thank you for having us out!
Grand Rapids, MI 49507
Review
Charlie and his partner an amazing job on our furnace and air conditioner installation. There were a few unexpected and complicated things to navigate, but they persevered, were communicative and just went above and beyond to be kind and friendly. What a great experience and its evident that GR Metro has a great culture!
Teri Burgess-Brown - Grand Rapids, MI 49504
Charlie E.
Charlie E. Checked in
Full System Install High Efficiency Goodman Furnace with Air Conditioner Humidifier DTE Rebate 10 year parts and 2 year labor warranty on furnace and ac 3 year maintenance
Grand Rapids, MI 49504
Andrew P.
Andrew P. Checked in
We were out today because system was failing to heat the home. Code on the control board indicates a rollout switch was tripped. Found water damage on rollout switch. Removed entire burner assembly and inducer motor. Cleaned burners, flame sensor, and spark igniter. Replaced both rollout switches. Re-sealed back of inducer housing and vent connections. Re-installed inducer. Restored operation. System is now operating properly at this time. Thank you for having us out!
Grand Rapids, MI 49525
David B.
David B. Checked in
No heat. Inducer melted the pressure switch wiring. With customer approval I replaced motor and tubing and system works correctly at this time
Grand Rapids, MI 49504
Andrew P.
Andrew P. Checked in
We were out today because client was having to set the temperature higher on her thermostat to be comfortable. Used to have an old mercury style thermostat. New digital one will take some getting used to. I did adjust furnace staging and set temperature offset on thermostat for optimal comfort. System is operating properly. Thank you for having us out!
Grand Rapids, MI 49506
Charlie E.
Charlie E. Checked in
Furnace Replacement High Efficiency 2 Stage Goodman Furnace DTE Rebate coming back to GRmetro 10 year parts and 2 year labor 2 years of preventative maintenance with 1 water heater flush each year
Grand Rapids, MI 49504
Review
As always...great service
John - Grand Rapids, MI 49506
Review
Cathie Marsh - Grand Rapids, MI 49508
Review
These guys did such a great job! Had no heat in the middle of winter, they came out same day (on a Saturday) and were extremely professional and got the problem fixed right away. Would 100% recommend
Ashleigh - Grand Rapids, MI 49503
Response from GRmetro Heating and Cooling:

We really appreciate you taking the time to share your feedback with us and the community.

Review
David was thorough in his inspection and explanation of findings.
Nicole - Grand Rapids, MI 49525
Response from GRmetro Heating and Cooling:

Thank you for your feedback. Our team is very thankful.

Review
GR Metro installed a new furnace and a/c. Had job finished in 1 day. The workers were skilled, conscientious and polite. They were able to answer all questions and concerns.
Craig - Grand Rapids, MI 49504
Response from GRmetro Heating and Cooling:

It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Will let are freieds know if they need .
Leroy - Grand Rapids, MI 49504
Response from GRmetro Heating and Cooling:

Thank you for your feedback. Our team is very thankful.

Review
Excellent Service
Camille - Grand Rapids, MI 49525
Review
Andrew and Nate did a nice job figuring out the issue and taking care of it. Both respectful and diligent.
JP - Grand Rapids, MI 49504
Review
Great, quick service
Carl - Grand Rapids, MI 49544
Review
Excellent Service!!
Carl - Grand Rapids, MI 49544
Review
Best service we ever had highly recommend this person He did a outstanding job To be commended.
Christine - Grand Rapids, MI 49504
Review
As always a great job done.
Burt - Grand Rapids, MI 49505
Review
Andrew was very thorough and upon finding issues with our furnace, walked me through the problems and what we should do.
Carolyn - Grand Rapids, MI 49503
Review
Very knowledgeable and professional!
Jim - Grand Rapids, MI 49504
Review
Charlie did an excellent job with our furnace install. He was kind and knowledgeable and answered every question that I had, highly recommend!
Nick - Grand Rapids, MI 49505
Review
Talon was incredibly friendly, knowledgable, and helpful, I will definitely recommend him to anyone who might need heating services! He did a great job explaining our options and I really appreciate his help. He was very personable and I felt like I was talking to an old friend rather than a salesman.
Nick - Grand Rapids, MI 49505
Review
Thank you so much for great service. It was refreshing to have an honest, kind knowledgeable person, Talon B. explain everything we needed. Kate and the inspection gentleman are both very friendly and accommodating. Thank you again!
Jeana Milton - Grand Rapids, MI 49534
Review
Nice job
Jody - Grand Rapids, MI 49504
Review
David was so great to work with… pleasant, patient and efficient. We really appreciated dealing with such a nice person ( Barb Bolkema)
Rick Bolkema - Grand Rapids, MI 49548
Review
The service was top notch. Andrew did a great job addressing my concerns and answering my question, just as expected.
dave - Grand Rapids, MI 49505
Review
Showed up without an appointment. I didn't let in.
Barbra - Grand Rapids, MI 49506
Review
Great job!
Patty - Grand Rapids, MI 49525
Review
Great service
Jody - Grand Rapids, MI 49504
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