Great experience with GRmetro installing a new furnace for us! Dwight and David really went above and beyond and were more than helpful. They answered any questions that we had and explained everything very clearly, along with very thorough follow ups.I would highly recommend this company and will definitely use them again if anything else arises in the future!
Excellent service, knowledgeable technicians, and they truly put the customer first. GRMetro installed a boiler and water tank in my home and got them running perfectly, even after some issues outside of their control. They took the time to make sure it was right. My furnace and AC are nearing end of life as well, and they clearly laid out all of my options, whether it be temporary repairs or replacement when needed. Dwight goes above and beyond and will make sure you and your family are taken care of at a reasonable price. I am looking forward to using them for all of my HVAC needs for years to come!
Courteous, professional and always willing to answer my questions. Always polite and treated my home as it were their own. We can’t say enough good things about GR Metro! I will recommend them to everyone I know!
Outstanding support! Andrew’s initial visit and Dwight’s after hours support was exemplary. I was particularly impressed by responsiveness and availability outside of regular working hours. Your commitment to helping your customers, regardless of the time, demonstrates your genuine care and dedication to delivering exceptional service. I’ll do business with them in the future!
They are the best! They replaced our old furnace and AC for a very reasonable price and the house no longer has unevenly heated/cooled spots. Our energy bills are lower. The checkups are very helpful to make sure everything is working like it should. I’m really impressed with them and would definitely use them again.
Technicians showed up on time and completed work in expected time window. They were both kind and knowledgeable. Would recommend GR Metro to anyone needing heating and cooling work done. They did a great job!
Needed immediate furnace service on coldest day. Motor stopped working. GRMetro came early afternoon, got new motor installed and our home is warm again. Dave was nice and professional and the furnace is quiet again. Highly recommend. Thanks!
Our water heater died and Andrew was out to take a look the same morning. He diagnosed what needed to get done, shared the options, including a very affordable service program that gave us 10% off the water heater and install. Adam and helper came and installed the new water heater and gave a thorough explanation of what they did and why. Additionally he explained what to expect going forward with the service program. I am very satisfied and now have a partner in GRMetro going forward!
David did a wonderful job, he explained everything he was doing well and we understood what he was doing. There was a couple problems going on and he resolved all of them. He was tidy with his stuff and wore those things on your feet to keep dirt and mud off our floors from outside. Highly recommended.
Chose this company bc of their reviews. And was not disappointed. Called as soon as they were opened, and they were here 2hrs later. David is such a sweet young man and got the problem fixed within an hr. He's definitely an assest to your company. Thank you! Yay!!! Im.not freezing anymore. Highly recommend!!!
The best communication and service from every single person I have spoken with at GR Metro- Kate, Dwight, Charlie and David. You don’t get the warm fuzzies often from service providers, but it is evident that GR Metro would like to earn your business by standing out from the rest!
From the first phone call with Kate, to the service appt. with David, quotes with Dwight and installation of the new furnace & a/c with Charlie the process was amazing. I will definitely recommend their services to all my friends and family. I look forward to using them again in the future for any maintenance needs with my new HVAC system. Very friendly service, answered questions thoroughly. Thank you Kate, David, Dwight and Charlie!!!